Snow Safety Reporting
Residents can now report issues related to snow and ice 24 hours a day and 7 days a week on Cityline.
| How residents can contact Cityline: |
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via Telephone
315-448-CITY(2489)
- Press #1 if you have a sewer emergency
- Press #2 to submit a service request*
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Related Snow Links
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via Online
www.syrgov.net
- Navigate the right-side banners to Cityline
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www.cityline.syrgov.net/
- submit a service request
- add address under file a property based complaint
- press submit a request
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These requests will go directly to the Snow and Ice Department at Public Works. The City will also continue its “Snow Issues Tracker,” an online tool that allows residents to report un-shoveled sidewalks and illegally parked cars.
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*When calling Cityline after-hours, leave a message with your service request for our Public Works team.