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  • Submitting Your Water Meter Reading

    The City of Syracuse Water Department offers a service enabling customers to submit their water meter readings online. All that you need is an e-mail account with Internet access.

    Here's how it works:

    • After enrolling you will receive an e-mail requesting a meter read every 3 months prior to billing.

    • The e-mail will contain a link that connects to our Web site where you can enter your reading.

    • Click on that link and follow the on-screen directions to submit your reading.

    Click here to enroll your account for this service.

    If you change your email address, click here to enter the new address on our system.

    If you no longer want to receive email requests, click here to remove your address from our system.

    If you are already enrolled, click here to enter your meter read.

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City Hall: 233 East Washington Street
Syracuse, NY 13202
(315) 448-8005