Department of WaterWater Administration/Engineering Offices 101 North Beech Street, Syracuse, New York 13210Water Administration/Engineering Offices: (315) 448-8340Water Billing, Accounts, & Payment Information: (315) 448-8238 Fax: (315) 473-2608Email: WaterOperations@syrgov.net 24/7 Emergency Services: (315) 448-8360Joseph Awald PE, Commissioner
The Syracuse Water Department is responsible for constructing, maintaining and operating all necessary and desirable facilities for the supply and distribution of a safe, potable water supply for the City of Syracuse. For a description of the water system and information about the quality of the water that is supplied by the Syracuse Water Department, see the document: “Consumer Confidence Report”. This includes information both New York State Department of Health and United States Environmental Protection Agency regulations require we provide to our customers. The Newsletter also contains the latest news and information about your water system. To view the newsletter click on “Current Drinking Water Report.” You will need Acrobat Reader to view the document.
As a reminder, City water bills are the responsibility of the owner of the property where the service was provided, and therefore are sent to the owner of the property. Landlords and tenants should make other arrangements to obtain billing information if the water bill, by lease agreement, is the responsibility of the tenant.
IMPORTANT INFORMATION ABOUT YOUR DRINKING WATERHigh Turbidity Levels in City of Syracuse Skaneateles Lake Water Supply Source on December 20, 2020SYRACUSE DRINKING WATER IS SAFEAt this time there is no public health concern or action required Click here for more information